Outpatient Treatment

Monroe County

As an outpatient, an individual may become involved in a variety of treatment settings. Duration of treatment and focus of the program may vary according to the needs of the individual. A person may access outpatient services without having been in an inpatient psychiatric setting.

Partial Hospitalization

Partial hospitalization provides, in an outpatient setting, most of what is provided in inpatient care. The focus is on acute, short-term crisis intervention and there is a heavy reliance on individual and group therapy. Clients generally participate for half or full day. It is designed to prevent hospitalization or shorten the length of stay of inpatient care.

Strong Behavior Health

Adult Partial Hospital Program


Specialty Areas: Serves individuals with co-occurring mental illness and substance use disorders.

Child and Adolescent Partial Hospital Service


Serves children/adolescents ages 12-18

The Healing Connection


Comprehensive partial hospitalization eating disorders program for adolescents and adults ages 12 and over.

Intensive mental health services for children with a serious emotional disturbance are accessed through the Family Access and Connection Team.This includes the Home and Community Based Services Waiver program and the Intensive/Supportive Case Management program. Families may call (585) 753-2639 to speak with a facilitator. Hours are Monday and Friday 9am – 5pm, Tuesday, Wednesday and Thursday 9am – 8pm.


Clinic treatment programs may serve adults and/or children and youth providing an array of outpatient services designed to minimize symptoms and the adverse effects of mental illness, maximize wellness and promote recovery and resilience. Programs use a person-centered, recovery oriented and individualized approach to providing services which include assessment, crisis intervention, medication management, psychotherapy and the coordination of all health-related services. Family, friends and other supportive individuals are encouraged to be involved in care. All clinical providers utilize a variety of evidence-based approaches and each of the clinics provide integrated treatment for individuals with mental health and substance use concerns.

Catholic Family Center


  • Mental Health Clinic
  • Serves children, adolescents and adults

Hillside Children’s Center


Mental Health Clinics

Serve individuals ages 2-21 at Crestwood Campus (2075 Scottsville Rd., Rochester, NY 14623), Cotter Building (1337 East Main St., Rochester, NY 14609), Anthony Jordan Health Center (82 Holland St., Rochester, NY 14605), and Hilton Village Elementary School (100 School Lane, Hilton, NY 14468)

Liberty Resources  Behavioral Health Clinic


  • Mental Health Clinic
  • Serves adults and children 5 yrs. +
  • Walk-in hours available for those seeking initial services

Rochester Regional Health

Behavioral Health Of Rochester General

Genesee Mental Health Center
(585) 922-7770
Serves children, adolescents and adults

Rochester Mental Health Center
Serves children, adolescents and adults

Behavioral Health Of Unity Health

Unity Mental Health/Evelyn Brandon Health Center
(585) 368-6900
Serves adults ages 18+

Unity Mental Health/Greece Clinic
(585) 368-6700
Serves adults ages 18+

Rochester Psychiatric Center


  • Steven Schwarztkopf Clinic
  • Serves adults ages 18+

Rochester Rehabilitation Center


  • Adult Mental Health Clinic
  • Serves adults ages 18+
  • Strong Behavioral Health

Adult Ambulatory Clinic


Serves adults ages 18+

Child and Adolescent Outpatient Service


Serves children/adolescents

Deaf Wellness


  • Videophone: 286-5085
  • Serves adults ages 18+

Lazos Fuertes


Serves Spanish-speaking adults ages 18+

Older Adults Services


Serves individuals ages 60+ and caretakers or family members who are helping an older adult face mental health challenges

Strong Family Therapy Services


Strong Ties Community Support Program


Serves adults with serious and persistent mental illness (SPMI)

Personal Recovery-Oriented Services (PROS)

Personalized Recovery-Oriented Services (PROS) is an intensive mental health treatment program which integrates treatment, support and rehabilitation services in one program site, under a single NYS OMH license and offers individuals a customized array of recovery-oriented services. PROS is for people who are 18 years of age or older, have a designated mental illness diagnosis and have a functional disability due to the severity and duration of mental illness.

PROS services have different levels of intensity and are designed to meet each person’s needs on an individualized basis. PROS can help people develop the awareness, knowledge and skills to manage the symptoms of their mental illness through skill-based classes, individual therapy, and skill development and practice so they can become a contributing member of the community. This may include getting and keeping a job, getting their own place to live, returning to school, or improving or re-establishing meaningful relationships in their lives.

Depaul PROS


Comprehensive PROS with clinic treatment

Rochester Regional Health

Behavioral Health Of Rochester General

(585) 922-7200

PROS at Genesee Mental Health Center

Comprehensive PROS with clinic treatment and focus on both mental illness and substance abuse

Behavioral Health Of Unity Health


Unity PROS

Comprehensive PROS with clinic treatment

Rochester Rehabilitation Center

Ventures PROS


Comprehensive PROS with clinic treatment

Other Vocational Services

These are vocational services delivered outside of PROS. These services are available to individuals with a history of mental health and chemical dependency issues.

Acces-Vr (Adult Career And Continuing Education Services – Vocational Rehabilitation)


The New York State Office of Adult Career and Continuing Education Services serves individuals with physical, emotional, and developmental disabilities.

In Monroe County, orientations are held every Thursday at 10:00 a.m. and 1:15 p.m. at 109 S. Union Street, 2nd floor, Rochester. Sign language interpreters are available at the 1:15 p.m. orientations. In Livingston County, ACCESS-VR is located at the Government Center, 6 Court Street, Geneseo, Room 107.  Please call Reginald Clark, counselor assistant at 238-2939 to apply for services.  Group orientation is no longer provided in Livingston County.

East House Education and Employment Services


The program is open to individuals with mental illness or chemical who are enrolled in an East House residential program or who are referred by another licensed program that has a agreement with East House.  Those programs include:  Daisy Marquis Jones Women’s Community Residence, Pathway Houses of Rochester, Catholic Family Center Chemical Dependency Residential Programs, DePaul Single Residence Occupancy (SRO) Programs, and Adult Career and Continuing Education Services – Vocational Rehabilitation (ACCES-VR) and the New York State Opportunities for Accessing Recovery Successfully (NY SOARS).

Depaul Workguide


WorkGuide is an ACCES-VR funded program that assessment, job placement, coaching, follow-up and an Employment Network that can take Tickets to Work.

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Peer Support Services
Drop-in Center
Life Skills Services
Creative Wellness Opportunities
Family Support Servives