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Questions about HARP programs at the Mental Health Association can be directed to John Hogan-Trinh, Director of Peer Services. (585)325-3145 x 121

About the Mental Health Association 

The Mental Health Association is a community-based organization that supports individuals in Monroe, Wyoming and Livingston counties. Our focus is on serving individuals with serious mental illnesses, many of whom also have substance use issues.

Our goal for individuals that participate in our services to be able to live a meaningful life in the community, stay well and avoid or minimize health crises.

What we do

We provide services, information & tools that help people develop and implement health, wellness, and life management skills and strategies that allow them to live a meaningful life in the community, stay well and avoid health crises that result in hospitalizations. Services are cost-effective, and individualized, with documented success.

Our commitment to offering services that are provided by individuals who have lived experience with mental health issues sets us apart from traditional mental health service agencies.  This is a major reason why we have had significant success working with individuals with “difficult to serve” reputations, who have not responded positively to more traditional mental health providers.

Our Strengths

  • Rapid response to requests for service (including walk-in, daytime and evening hours)
  • Ability to serve individuals in multiple counties
  • A focus on mental and physical wellness

Our Outcomes

  • As compared to the community average, twice as many individuals discharged from Unity Hospital’s inpatient psychiatric units who received one-to-one support from our services went on to attend their first mental health outpatient appointment.
    57% increased their engagement in community activities.
  • More than 800 persons who received one-on-one support reported improved behaviors that supported recovery, health and wellness.
  • Only 7% of those who participated in our peer mentor program were readmitted to a hospital psychiatric unit compared to the community average of 13%.
  • 53% of those who accessed evening drop-in support reported they would have used emergency department services if our service hadn’t been available to them.

Billable Services


(Billable as PSR)

One-on-one and group skills building sessions to help individuals promote mental and physical wellness such as:

  • Facilitating communication between the individual and health care providers
  • Developing coping strategies
  • Developing independent community living skills
  • Developing social & interpersonal skills and networks
  • Identifying and pursuing personal interests
  • Learning to manage stress, symptoms, triggers
  • Medication management
  • Developing a personal recovery plan that includes healthy routines such as exercising
  • Building healthy shopping, meal preparation, and personal care skills
  • Learning and using public transportation


(Billable as Prevocational, Intensive Supportive (ISE) or Ongoing Employment)

Provides one-on-one assistance for those seeking employment or self-employment opportunities.   (Some of our staff  have lived experience which has contributed to our  success in working with individuals who have not had success working with more traditional services)

  • Helping individuals find/maintain competitive employment
  • Developing soft skills that contribute to employability (such as boundary setting, conflict management, effective communication)
  • Developing self care strategies( including WRAP plans) work-related social & interpersonal skills
  • Assisting individuals in removing obstacles to employment
  • Assistance  with understanding and managing public and employment-related benefits while working—such as SSDI work incentives, SSI budgeting, PASS plan development, understanding Medicaid and Medicare eligibility, ADA rights, interaction between employer sponsored and public benefits)
  • Coaching for those actively engaged in the self-employment process


(Billable as Empowerment/Peer Support)

Peers work with peers to provide mutual support:

  • Assisting  in obtaining/maintaining government benefits (such as SNAP, SSI & SSD), housing subsidies and other benefits
  • Acting as a bridge to support individuals as they are discharged from inpatient units, jails or prisons back to the community
  • Supporting individuals in emergency rooms
  • Linking individuals to systems and supportive resources
  • Helping to implement recovery tools
  • Connecting to activities and natural supports that decrease isolation

For more information, please contact John Hogan-Trinh, Director of Peer Services. (585)325-3145 x 121


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Peer Support Services
Drop-in Center
Life Skills Services
Creative Wellness Opportunities
Family Support Servives