Family Support

Mental Health Association’s Family Support Service

320 N. Goodman Street
Rochester, NY 14607
Contact:  Wendy DeRouen, Program Manager
(585) 325-3145 x152

or contact us online

Make a referral

The Mental Health Association provides support to families of children with emotional or behavioral health challenges

A Family Peer Advocate is a caregiver who has experienced what you’re going through

We offer:

  • Support by phone, in person, in groups or individually
  • Assistance with school issues—education advocacy
  • Teen support
  • Assistance in identifying and developing natural supports
  • Caregiver discussion, education and skill-building groups
Family Support Services Fact Sheet Hoja de Datos para Servicios de Apoyo Familiar
Temper Tamers  Coffee Club
Daytimers Parents of Teens Support Group
PEACE (Teen Support) Group Strengthening and Empowering Families with Young Children


Virtual Workshops:

Parenting Classes:

September 8, 2020 – Active Parenting (ages 5 – 12)

September 10, 2020 – Reducing Power Struggles

September 15, 2020 – Active Parenting (teens)

September 14, 2020 – When the Chips are Down

September 17, 2020 – Intervening Between Siblings

September 22, 2020 – Guiding Behaviors

September 24, 2020 – Winning at Parenting

September 28, 2020 – How Difficult Can This Be?

September 29, 2020 – 4 Keys to Successful Parenting

Call Wendy DeRouen at 585-576-0134 for information or to sign up.


If you’re raising a teenager with behavioral and/or emotional challenges, this might be the group for you. Parents of Teens is an opportunity to meet, talk, listen, and learn about the ups and downs that happen while raising a teenager. It’s a great place to get support from people who understand.

Call Wendy DeRouen at 585-576-0134 for information or to sign up.

**Attention consumers or family members of OPWDD (I/DD), OMH (mental health), and OASAS (addiction) services in Monroe County!

The Monroe County Office of Mental Health wants to know what you think about services to help us plan. Please participate in the consumer and/or family member survey – see the link below.

The intent of this survey is to collect community feedback regarding Mental Health, Substance Use and Developmental Disability services offered in Monroe County that will be used in planning for future services.

Your response to the survey is voluntary, you can choose to answer as few or as many questions as you prefer, and it should take less than 10 minutes, depending on how much detail you include.


Or Scan this QR code:

Survey Deadline is: July 3rd at 5pm!



Want more information? Contact us below:

  • This field is for validation purposes and should be left unchanged.
Peer Support Services
Drop-in Center
Life Skills Services
Creative Wellness Opportunities
Family Support Servives